At OnTech, we pride ourselves in helping you achieve the smart home of your dreams. We offer professional, hassle-free installation plus product mastery via face-to-face instruction on all your smart home devices.

First, add the appropriate installation service(s) to your shopping cart. Next, select your preferred day and time of appointment based on current availability, which may include next-day or sometimes even same-day appointments.

When available in your area, you will have the option to add Priority Appointment to your order for $20 and have access to our earliest time slot.

Prior to your scheduled service appointment, OnTech will contact you: (i) the day before your service appointment and (ii) one hour before the estimated arrival time of your technician.

Once your order is placed, you may make service changes or cancellations by contacting OnTech Customer Support. To reschedule your service, please go to your Account page and under My Orders, click on Reschedule Service and choose your new date and time.

For service cancellations or to reschedule your appointment, please contact us at least 12 hours prior to your appointment.

OnTech is available nationwide across the USA, covering every U.S. zip code, including Alaska and Hawaii.

OnTech offers in-home service appointments seven days a week, from 8:00am-6:00pm daily in the US, except during national holidays.

We provide a 60-day workmanship warranty on all service(s) following the installation date. In the event you (i) notify OnTech of a defect in workmanship of services within 60 days of the installation date and (ii) we confirm the existence of such defect of workmanship, we will correct such defect.

This service warranty: (a) does not apply to any defects resulting, in whole or in part, from your or third-party acts or omissions (including, without limitation, abuse or misuse of the products or devices); (b) does not apply to any products or devices (including, without limitation, any defects in the products or devices); and (c) is non-transferable.

Once your order is placed, you may make service changes or cancellations by contacting OnTech Customer Support. To reschedule your service, please go to your Account page and under My Orders, click on Reschedule Service and choose your new date and time.

Our technicians are smart home experts, having received extensive product and installation training. Plus, all in-home technicians must pass a thorough background check which includes driving records and drug screen.

All in-home technicians must pass a thorough background check which includes driving records and drug screen.

Yes, your OnTech technician can quote additional services during your appointment, which typically can be completed during the same visit, time allowing.

OnTech services are based on a fixed price. If additional work is required outside the scope of “What’s Included” in the service, the technician can assess the work and quote the additional cost, as applicable.