Schedule your Level smart lock installation

We'll take care of the heavy lifting. You enjoy your peace of mind.

We’ll install, set it up and show you how to use it. Satisfaction guaranteed.

How it Works

Installation process in 3 easy steps:

1

Allow 3-5 days for your Level smart lock to arrive to your house

2

Pick a date and time that you'll be home for your install appointment

3

Apply the discount code you received from Level Home to your cart

4

A vetted technician will arrive during your appointment window to install your smart lock

Go with a Pro.

Installed, set up and explained.

Be sure to choose the installation appointment that matches the number of locks you are having installed. Multi-lock installs must occur at a single address.

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$179.99 FREE with Code

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$314.98 $134.99 with Code

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$449.97 $269.98 with Code

The Details

FAQ


Which Level Locks can OnTech install?

At this time, OnTech is installing Level Lock+ smart locks. If you purchased a Level
Keypad or Connect WiFi Bridge, these will be installed during your appointment as well.
There may be an additional charge billed on-site for any additional accessories installed

Will my door fit a Level Lock?

A Level Lock+ will fit most standard doors with cylindrical bore holes
(tubular locks). Length and width requirements are below:

Backset lengths of 2.375 in. and 2.75 in (backset is the distance from the edge of your door to the center of the bore hole)

Door thickness 1.75 in - 2 in.

ASNI Standard 2.125 in bore hole diameter

 

Level Locks are not compatible with many metal doors or mortise locks (pictured below)

Check the compatibility checker on Level's website to make sure your door conditions are compatible.

 

Any failed installations due to door/lock incompatibility are not eligible for refund

Will OnTech teach me how to use my new lock?

Yes, as part of our service guarantee, your OnTech technician will not only install your Level Lock+ but they will also help you pair it with the Level Home App to get you set up and ready to start using your lock.

Do I need to be home for my appointment?

Yes – the pro installer will need access to your home, your shipped product, and your phone for App Install. Please choose a convenient time that you will be home. Any missed appointments or cancellations less than 2 hours ahead of scheduled installs will result in fees up to $75.

Any other technical requirements?

An iOS® or Android™ device with Operating System iOS 11.4 or later and Bluetooth 4.0 or later (Bluetooth 5.0 recommended)

Install the Level app (iOS, Android) so the tech can sync your lock.

Where can I get more information?

Level's support page with detailed answers for all things Level Locks is here.

What's Included


Professional Level Lock+ Installation

Expert smart lock installation of your Level Lock+. We'll remove the preexisiting lock and install the new lock and keypad.

 

Personalization & Setup

Modify the door latch, lock and keypad installation, app set-up and demonstration.

What our 100,000+ customers are saying

What our 100,000+ customers are saying

“I had the best experience getting my doorbell and camera installed. My tech was knowledgeable, professional, and took the time to make sure I understood how to use my devices. You definitely don't see this kind of professionalism very often these days!! I highly recommend OnTech Smart Services!!”

TERA C.

“OnTech was very fast in coming and installing my new Google Nest Learning Thermostat. The installer was fast and proficient. He offered me other things that were energy savers for our home, but he definitely was not pushy. He was very kind and patient with me answering all my questions. Great guy! Great company!”

DONNA K.

“Our experience using OnTech to install 5 Google Nest devices was outstanding. The technician was a consummate professional. Very knowledgeable about the installation of our products, and the products themselves. Great service all around, and saved us from the price quoted to us by a local installations service. Highly recommend.”

LISA G.

“Very easy to work with. You go online and choose an installation time with a 2 hour window. The technician called to let me know an even more accurate time that he would be there. He was on-time, set up everything quickly, spent time explaining how everything works, and he was very very nice! Great job!”

LEANNE S.

“OnTech provides phenomenal service. I used OnTech for installations on my personal and rental properties. The tech are always super professional and knowledgeable.”

DAN P.

“Technician was professional and treated my home with respect. He knew the product, set it up, and explained it so that my wife and I could understand it. I would certainly recommend OnTech.”

JOHN S.

“I had the best experience getting my doorbell and camera installed. My tech was knowledgeable, professional, and took the time to make sure I understood how to use my devices. You definitely don't see this kind of professionalism very often these days!! I highly recommend OnTech Smart
Services!!”

TERA C.

“OnTech was very fast in coming and installing my new Google Nest Learning Thermostat. The installer was fast and proficient. He offered me other things that were energy savers for our home, but he definitely was not pushy. He was very kind and patient with me answering all my questions. Great guy! Great company!”

DONNA K.

“Our experience using OnTech to install 5 Google Nest devices was outstanding. The technician was a consummate professional. Very knowledgeable about the installation of our products, and the products themselves. Great service all around, and saved us from the price quoted to us by a local installations service. Highly recommend.”

LISA G.

“Very professional company. On time and friendly. Did a fantastic job answering questions, taking care of my home and making sure I understood everything. I would highly recommend using this company, if you need services done. My Ring cameras look great, and it gives me peace of mind.”

ARRON W.

“The tech was very professional and helpful. The installation was done in a very efficient and timely manner. The tech took the time to explain the Ring Doorbell system and made sure that I understood how to use the app on my cell phone.”

NANCY H.

“We purchased 30+ SimpliSafe security products. The technicians were all very knowledgeable about the SimpliSafe products and very respectful of our home and time. We would definitely recommend OnTech Smart Services to all of our family and friends. You will not be disappointed!”

BOBBI S.

“Our tech was great! He was able to get our SimpliSafe video doorbell installed! There was a complication with our doorbell but he took care of the issue right away. We highly recommend this company! Totally worth the money and we are happy with the outcome!”

CHASE & LYSS R.

“Very easy to work with. You go online and choose an installation time with a 2 hour window. The technician called to let me know an even more accurate time that he would be there. He was on-time, set up everything quickly, spent time explaining how everything works, and he was very very nice! Great job!”

LEANNE S.

“OnTech provides phenomenal service. I used OnTech for installations on my personal and rental properties. The tech are always super professional and knowledgeable.”

DAN P.

“Technician was professional and treated my home with respect. He knew the product, set it up, and explained it so that my wife and I could understand it. I would certainly recommend OnTech.”

JOHN S.