Although it’s no longer available for new members, if you have an OnTech+ account from a past purchase, your benefits and coverage are still available to view.
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The original protection plan.
Benefits
Your first installation is included!
Kick off your Smart Home transformation in style, with one free installation service on us.
Restrictions apply.*
Unlimited smart support
The OnTech Smart Support app gives you unlimited tech support via call or chat and through handy how-to guides.*
Extended return period
Try new products risk-free with our 60-Day Happiness Guarantee. Change your mind? Simply return it no questions asked.*
10% off products and services
Score exclusive deals on the most trusted brands, including Google Nest, Ring and Polk. Plus get members-only pricing on products and services.*
20% off advanced services
Need your TV mounted? Or a WiFi security system installed? Get 20% off all services over $149.99.*
Using your benefits
You can access your OnTech+ benefits whenever you need them, using the OnTech Smart Support app.
We want you to love your OnTech experience
If for any reason you’re not 100% satisfied, we’ll work with you until we get it right.
The new monthly protection plan
Although OnTech+ is no longer available for purchase, you can get incredible protection, support, and savings with OnTech Smart Home Protect.
Frequently
asked questions
You can access your OnTech+ benefits whenever you need them, using the OnTech Smart Support app.
What is the difference between OnTech+ and OnTech Smart Home Protect?
Installation time will vary based on the type and number of products. We recommend planning for at least two hours for your installation.
Is OnTech+ a subscription service?
Installation time will vary based on the type and number of products. We recommend planning for at least two hours for your installation.
How do I redeem my included installation with my OnTech+ membership?
Installation time will vary based on the type and number of products. We recommend planning for at least two hours for your installation.
How do I redeem my product and installation discounts with my OnTech+ membership?
Installation time will vary based on the type and number of products. We recommend planning for at least two hours for your installation.
Do I have to use my free installation included with my OnTech+ membership right now?
Installation time will vary based on the type and number of products. We recommend planning for at least two hours for your installation.
How soon can OnTech schedule an install appointment?
Installation time will vary based on the type and number of products. We recommend planning for at least two hours for your installation.
Is OnTech service guaranteed?
Installation time will vary based on the type and number of products. We recommend planning for at least two hours for your installation.
How can I get support from OnTech?
Installation time will vary based on the type and number of products. We recommend planning for at least two hours for your installation.
The Installation included with OnTech+ is valued at up to $149.99. When membership is purchased on-site with a technician, this benefit is applied to the original installation purchased via the website (for eligible installations), and reduces the membership fee to $99.99. Once this benefit is applied and the membership fee is reduced to $99.99, the included installation membership benefit is no longer valid for future purchases. Discounted Services: Members receive a 10 percent discount on installation services priced up to $149.99 and a 20 percent discount on installation services priced over $149.99. Members are entitled to one free installation service of any service regularly priced at $149.99 or lower. Extended return period: You will have up to 60 days to return or exchange all products and devices purchased on the OnTech Site or during an OnTech On-Site Service Appointment. Shipping and service charges are nonrefundable. Customer Satisfaction rating based on internal customer surveys for In-Home Service. Google Rating as of 5/5/2020. Google, Google Nest Learning Thermostat, Nest Yale Lock, Google Nest Video Doorbell, Google Nest Outdoor Cam IQ, and Google Nest are trademarks of Google LLC.
