Add installation and our techs will personally deliver everything on the day of your appointment.
30-DAY RETURNS
Enjoy total peace of mind with our 30-day return period and get your money back for any product purchased, no questions asked.
OnTech Guarantee
We want you to love your experience. If for any reason you’re not 100% satisfied, we’ll work with you until we get it right.
The Details
What's Included
Protection Plan Terms of Use
This plan is billed at $24.99 a month until canceled. The plan begins on the day you enroll with access to 24/7 tech support, and all other coverage begins 31 days after enrollment. The plan will cover mechanical and electrical breakdowns and, for eligible products, includes coverage for accidental damage from normal handling such as cracked screens. There may be a service fee up to $99 per approved claim and there are limits of $2,000 per claim and $5,000 per rolling 12-month period. Your agreement with Asurion contains binding arbitration. You can find more details about the OnTech Smart Home Protect plan, including terms and conditions and how to access benefits, by visiting our membership page. OnTech Smart Home Protect automatically renews month-to-month unless you cancel.
Whole-home device protection
Life happens. This is why drops, spills and cracked screens are all covered during normal wear and tear on eligible products. We'll help repair or replace the eligible devices, regardless of when or where it was bought.
24/7 Live tech support
Around the clock, our tech experts will solve everyday tech issues, and help you with any device, regardless of the brand, when or where it was purchased.
$49 In-home installations
Make installations on new technology easy. Save time, and money, with the plan that provides $49 flat installations.
FAQ
When does my plan start?
The plan begins on Day 1 with access to technical support, including $49 installation services for eligible covered products. Device protection coverage begins on Day 31 of enrollment. Any preexisting conditions or breakdowns that occur before Day 31 are not covered. There is a 30-day waiting period to file a claim.
Can I cancel my plan?
You may cancel your plan anytime (with a full refund if canceled within the first 30 days.) If you cancel after 30 days of coverage, you will receive a prorated refund of the unearned portion of the monthly fee you paid. See terms and conditions for complete details.
Which devices are covered?
OnTech Smart Home Protect™ provides device protection and tech support for the following devices:
LED, LCD and plasma TVs
Gaming systems and remote controllers
DVD and Blu-ray players
Speakers
Home theater that include any of the following:
a receiver, sound bar, speakers, Blu-ray player, amplifier/decoder, subwoofer and tuner
Audio/video streaming devices
Audio headsets
Virtual reality headsets
Desktop computers, laptops and tablets
Printers, external hard drives, routers, audio/video streaming devices, smart speakers
The following tech support is available for all of your eligible devices:
Connecting devices to your Wi-Fi network
Setting up new devices
Troubleshooting any issues
What technical support is provided?
The following tech support is available for all of your eligible devices:
Connecting devices to your Wi-Fi network
Setting up new devices
Troubleshooting any issues
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Contact Customer Agreement
By providing your contact information, including telephone number
you authorize OnTech, or its representatives to use this number to
contact you regarding OnTech products and services through an
automated or predictive dialing system or prerecorded message
system, regardless of whether the number is on any do-not-call
lists or is otherwise registered as a wireless telephone number.
You understand that you do not need to provide a cellular phone
number to receive OnTech services.
Did you receive a code?
During the purchase of your vehicle, the dealership may have provided you with a unique code. Input your code below to submit. From your cart, you can continue to scheduling your professional installation.
If you don’t have a code at this time or if you didn’t receive one, no worries! Your tech will verify all details during your installation.
Your code should be included in the paperwork provided by the dealership from your vehicle purchase. Look for terms such as “Discount code”, “Partner code”, “Savings code”, or something similar.
No worries if you still can’t find your code! Your EV Pro will verify all details during your installation. Please continue without adding.
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Protection Plan Terms of Use
This plan is billed at $24.99 a month and continues monthly until canceled. Access to 24/7 tech support and $49 installation services begins immediately. You must wait 30 days after enrollment to file a claim. View Terms and Conditions at www.asurion.com/ontechterms
Subscription Overlap
The annual OnTech+ Membership in your cart already includes Smart Support.
Please indicate which plan you would like to keep in your cart
